What Is Conversational Commerce? Intelligent Conversational AI-powered virtual agents help both customers and agents. Visitors that respond or share additional information display their interest, even if they are not sales-ready yet. Conversational AI can keep the communication flowing…
NLP Chatbots in 2024: Beyond Conversations, Towards Intelligent Engagement For example, an e-commerce company could deploy a chatbot to provide browsing customers with more detailed information about the products they’re viewing. The HR department of an enterprise organization…
